Contract Intelligence for Transportation

Optimize commercial relationships with their customers, partners and suppliers while improving compliance.

The Challenge

Dissatisfied customers, costly non-compliance, and higher procurement costs

Modern passenger and freight transportation companies compete in a heavily regulated business environment and rely on complex partner and customer programs to ensure quality service and loyalty. They also manage complex supply chains to procure the goods and equipment necessary to fulfill their mandate. And contracts underpin this entire industry.

If left unaddressed, these challenges have the potential to lead to dissatisfied customers, costly non-compliance, and higher procurement costs.

In working with some of the world’s largest transportation companies, Icertis has identified several common contracting challenges:

  • Fragmented contract management practices make compliance with government regulations difficult, especially in scenarios where multiple jurisdictions may come to bear
  • Public-private partnership scenarios carry increased scrutiny into business operations and corporate governance
  • Manual workflows and data entry make management of complex interlining agreements, loyalty programs, and other ongoing commercial agreements time-consuming and error-prone
  • Purchasing and maintaining equipment like airplanes, locomotives, and ocean-liners require complex supply chains, with purchase terms captured across thousands of contracts
  • A lack of integration between contracts and other systems hinders the enforcement of terms that are contingent on market forces—such as the price of fuel
  • Legacy contracts dating back decades can be impossible to locate in case of a legal dispute

The Solution

Icertis Contract Intelligence

Icertis’ transportation solutions offer unmatched benefits across the entire enterprise. We handle all contract types, have integrations with other enterprise systems, and can ensure that companies continue to maximize the value of their contracts long after each one is signed.

  • Enterprise-wide Contract

    management that gives companies centralized control over what clauses go into contracts across the world, ensuring compliance and providing deep visibility into active contract language in case of regulatory change

  • Streamlined Processes

    for managing partner and loyalty program contracts, which greatly reduces administrative overhead and eliminates the need for double entry of data

  • Deep Integrations

    with ERP, CRM, POS, and other systems to allow for data to both “push” and “pull” into the contract management platform, automating enforcement of contract terms tied to commercial and market conditions

  • Rich Sourcing Functionality

    to enable companies to manage the entire source-to-contract process from the ICI platform, helping them get the best price and contract terms during negotiations and track warranties and other guarantees over the lifetime of the procured goods and material

  • Deep Search Functionality

    and AI-assisted digitization of legacy contracts to enable companies to quickly search across thousands of documents so that no contract goes unfound

Featured Testimonial

Norfolk Southern’s new strategic plan is focused on Reimagining Possible – looking at every aspect of our business to find innovative ways to be more customer-focused, more efficient, and a better value for our shareholders. We believe Icertis’ contract management platform will help our business processes keep pace with the fast-changing needs of our operations and customers.
Norfolk Southern
Norfolk Southern
Norfolk Southern Corporation is one of the nation’s premier transportation companies. Its Norfolk Southern Railway subsidiary operates 19,500 route miles in 22 states and the District of Columbia, serves every major container port in the eastern United States, and provides efficient connections to other rail carriers.

Trusted by these companies

Next Steps

Explore Icertis Contract Intelligence

Icertis Contract Intelligence

Standardize, streamline, and automate every contract – everywhere

Transforming contracts into structured, connected, and on-demand data is just the beginning. Discover the power of intelligent contract creation, automation, and insights to realize the full intent and maximize the value of every contract, clause, and obligation across the enterprise.

Explore Icertis Contract Intelligence

Icertis Sourcing Application

Place contracts at the center of the sourcing process

Ensure compliance, minimize risk, and create long-term strategic agility while gaining full visibility into supplier’s risk profile and ensuring compliance throughout the procurement process. 

Explore the Icertis Sourcing App

Icertis Collaboration Portal

Enable secure communication with your suppliers, customers, and partners

The Icertis Collaboration Portal extends controlled access to the Icertis Contract Intelligence platform to outside organizations for more effective collaboration throughout the contract lifecycle.

Explore the Icertis Collaboration Portal

Featured Solutions for Railroads

Interested in digital transformation across your company? Icertis partner CloudMoyo’s Rail Transportation Management (CRTM) suite empowers railroads to digitize their core operations, revenue functions, and asset and crew management processes. Powered by a sophisticated optimization engine, intelligent algorithms, advanced analytics, and AI/ML, CRTM offers enterprise-wide operational visibility to streamline operations, reduce costs, and drive efficiency as railroads look to accelerate digital transformation within their companies.

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