Case Studies

Ferring Pharmaceuticals Case Study

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Ferring Pharmaceuticals Leverages ICM to Reduce Reliance on Legal Contract platform enables self-service to get "lawyers out of the equation." T H E C H A L L E N G E As a rapidly growing company with a global reach, Ferring struggled with centralization. Their existing contract management system was entirely manual, and as the company grew, each location—and even separate departments within locations—developed and followed their own disparate agreement processes. Teams relied on legal for even simple tasks, like sourcing contract templates. This meant Ferring's lawyers had to devote a great deal of valuable time to contract management instead of to more substantive work, which became more of a burden as the number of agreements continued to escalate. The company needed a way to streamline the contract workflow and, as Sheila Dusseau, Ferring's Head of Global Legal Operations, puts it, get "the lawyers out of the equation." Privately-owned specialty pharmaceutical company with headquarters in Saint-Prex, Switzerland, and more than 6,500 employees worldwide. O B J E C T I V E Reduce reliance on expensive legal resources for contract creation. H I G H L I G H T S • Global rollout standardizes contract processes across company to minimize risk • Guided workflows enable employees to create their own contracts • Vastly reduced reliance on legal resources enables lawyers to focus on higher-value initiatives • Contract templates covering all contract types reduced from 200 to 36

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