Case Studies

Aviation leader + Icertis case study

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Aviation Leader Transforms Manual Contracting Process into Fully-Automated, Streamlined Solution The company provides an array of innovative informational products, services, and software to help aviation professionals reach their destinations safely and efficiently. B U S I N E S S C H A L L E N G E Managing rebates, discounts and commissions due to hundreds of sales representatives proved to be difficult under the company's manual system. Inconsistencies bogged down contracting workflows. The approval process was managed using email attachments, resulting in different versions of contracts scattered across multiple locations. Many contracts needed customized workflows, requiring deviations from the standard templates. These ad-hoc contracts had the potential to expose the company to risk. One of the most critical challenges the aviation firm faced was ensuring they were in full compliance with the International Traffic in Arms Regulations (ITAR). Designed to safeguard U.S. national security and foreign policy objectives, ITAR sets strict rules for the export of military related technology. O B J E C T I V E Streamline a complex sell-side contract management process to reduce cost and ensure compliance. H I G H L I G H T S • Ensured full compliance with ITAR regulations • Reduced templates from 250 to 56 • Reduced contract types from 44 to 7 • Reduced time needed to author a new contract from 40 to 25 days The North American-based enterprise achieves greater control over sales contracting process with the Icertis Contract Management (ICM) platform. C O M PA N Y P R O F I L E

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