New Contract Management
Platform Helps Grocery
Distributor Deliver the Goods
Family-operated broad line
food distributor with 175
locations in North America,
providing products to food
service businesses and
operating its own retail
locations.
B U S I N E S S C H A L L E N G E
In order to make 16,000 daily deliveries, this food service provider
must operate 24 distribution centers and manage relationships
with 3,500 suppliers. It's a logistical challenge that is getting more
complex as the company grows.
The company's manual contracting process wasn't up to the task.
There were delays at every stage of the contract lifecycle, from
initiation to final approval. Performing due diligence on third-party
paper was labor intensive. Completed agreements were stored in
local repositories within each department, making it difficult to
track contractual commitments going forward.
The company knew their current system was plagued with
inefficiencies, but with limited visibility, it was a time-consuming
task to produce an objective measure of contracting process.
O B J E C T I V E
Establish a framework for
proactive governance, ensure
compliance, and provide
visibility into key business
performance metrics.
H I G H L I G H T S
• Approval workflow
automation
• Full legal and financial
compliance enforcement
• Full visibility into
agreements at any stage of
the contract lifecycle
• Ability to measure
efficiency of the contract
management process
Food service provider turns to Icertis
Contract Management (ICM) platform for
the efficiency, control and 360-degree
visibility their growing business need.
C O M PA N Y P R O F I L E
