Case Studies

Central City Concern case study

Issue link:

Contents of this Issue


Page 0 of 1

Nonprofit Improves Compliance Oversight, Increases Ability to Deliver Innovative Services Portland, Ore.-based nonprofit providing healthcare, recovery treatment, housing and other services to 13,000 people B U S I N E S S C H A L L E N G E Central City Concern is dedicated to providing a range of services, from affordable housing to employment, integrated primary and mental health care, and recovery treatment. Its work involves managing a variety of grants, certifications, lease agreements, equipment purchases, and partnerships across a wide range of discrete programs. The organization was using a local server to store and manage thousands of contracts. Searching across the content of the contracts was impossible. In order to continue its mission, Central City Concern needed a way to ensure it met obligations spelled out in contracts, demonstrated the proper use of funds, and adhered to a variety of state and federal regulations. "For us as a nonprofit, it's what lives in those documents, those obligations to our funders, that are our lifeblood," says Cherlyn Bryans, Contracts Manager at Central City Concern. "We needed a way to surface those obligations." O B J E C T I V E Manage obligations more efficiently to streamline compliance and improve funder relationships H I G H L I G H T S • Improved ability to demonstrate fiscal responsibility in use of funds • Proactive alerts on expiring funding agreements to ensure timely renewal • Accelerated contract velocity by introducing dynamic search, electronic signatures and other time- saving features Central City Concern uses the Icertis Contract Management (ICM) platform to help fight the battle against homelessness, poverty and addiction.

Articles in this issue

view archives of Case Studies - Central City Concern case study