Transforming Contracting for the Enterprise: How SAP and Icertis are Solving Key Challenges

In today's dynamic business environment, enterprises increasingly recognize the critical role that contracts and contract data play in driving commercial success. For large organizations, optimizing the negotiation and performance of contracts across global operations can be particularly complex. 

That’s why Icertis and SAP partner to strategically integrate enterprise-grade contract intelligence capabilities into SAP systems, delivering streamlined source-to-pay and lead-to-cash processes designed to protect revenue and maximize the value in business relationships.

In this video, Senior Vice President of Global Alliances at Icertis, explains how Icertis and SAP are transforming the way enterprises unlock the power of their contracts and what they can expect to learn during this week’s Spend Connect Live!

Common Contracting Challenges in Today’s Enterprise

There are two things that every business has in common: people and contracts. Large companies face a myriad of contracting challenges that affect their bottom line, create hidden risk, and hinder operational efficiency. According to Shah, some of the biggest issues include:

• Revenue Leakage: Many enterprises lose thousands in revenue due to poorly managed contracts, unfulfilled commitments, or missed revenue levers like automatic renewals that could be actioned in agreements.
• Compliance Issues: Organizations operating in multiple regions must navigate complex and rapidly evolving regulations, and failure to comply can result in substantial financial penalties.
• Cost Concerns: Manually managing contracts across numerous departments and divisions leads to inefficiencies and a lack of visibility into critical customer and supplier data, driving up operational costs and inhibiting strategic decision making.
• Navigating Disparate Systems: Business stakeholders often rely on different systems for various functions like procurement, human resources, and finance, which makes contracting processes disjointed and difficult to govern holistically.

Icertis helps SAP customers tackle these issues by seamlessly integrating its contract intelligence platform with SAP's core systems, including S/4HANA, Ariba, Fieldglass, and CPQ. These integrations create a single source of truth for contracts, the commercial relationships and the business processes they represent, enabling stronger compliance and mitigating revenue leakage with automation and analytics at scale.

How Enterprises are Transforming Contracting with SAP and Icertis

Shah highlights how enterprises are fundamentally transforming their approach to contract management through the partnership between Icertis and SAP. By integrating Icertis with the SAP solutions that run their business, companies are streamlining processes, improving data visibility, and leveraging advanced AI to uncover new insights – and most importantly, value – from contracts.

Through automation and AI, Icertis reduces the burden of manual contract tasks across the full contract lifecycle, enabling enterprises to focus on higher-value activities and influence strategic outcomes. AI also extracts actionable insights from contracts, helping organizations identify risks, track performance, optimize spending, and ensure ongoing compliance across multiple jurisdictions. This transformation is already delivering substantial benefits for enterprises. 

Shah mentions notable success stories, including how Icertis worked with the CFO at one of the largest global manufacturers to identify $100 million in savings; partnered with Porsche to drive ROI by automating rebate calculations for their finance department; and enabled Microsoft to reduce its sales contracting time from 50 days down to 15.

Why Icertis is SAP’s Contract Intelligence Partner of Choice

Deep integration between Icertis and SAP systems ensures that customers can manage contracts seamlessly across all geographies and business units, creating a unified platform where terms and conditions are automatically enforced through SAP’s procurement and financial systems.

Moreover, Icertis is uniquely positioned to deliver industry-specific solutions, a critical requirement for SAP customers who operate in diverse sectors. As Shah explains, Icertis tailors its offerings to align with SAP’s enterprise focus, enabling its technology to address industry-specific challenges in ways that other CLM platforms cannot.

Looking ahead, the collaboration between SAP and Icertis extends into continuous co-innovation. Both companies are working together to push the boundaries of AI, developing advanced use cases such as a supplier risk management Copilot that pinpoints potential liabilities and safeguards legal and procurement teams from risk by connecting contract data with critical sourcing information and surfacing AI-driven insights.

Conclusion

As enterprises continue to digitize and automate core business functions in pursuit of competitive advantage, the partnership between SAP and Icertis is paving the way for forward-looking businesses to realize value that’s right at their fingertips. By addressing key challenges like revenue leakage, consistent compliance, and the complexities of navigating multiple systems, Icertis is enabling SAP customers to unlock the full potential of their contracts globally. With seamless integrations, purpose-built AI, and a differentiating focus on industry-specific solutions, Icertis has solidified its position as SAP’s contract intelligence partner of choice and set a new standard for how enterprises optimize contracts – driving savings, cultivating efficiency, and reducing risk across the board.

Icertis is a Diamond Sponsor at Spend Connect Live this week. Meet us at Booth 201 and learn how our joint solutions can work for your business.