Contract Performance

The Challenge

Contract Value Is Slipping Away—Here’s Why It’s Hard to Stop

Companies lose, on average, 8.6% of contract value due to unfulfilled commitments and entitlements, according to World Commerce & Contracting. Revenue and savings leakages creep into businesses when vendors are overpaid due to missed discounts and rebates or underbilled due to overlooked pricing levers. However, with tens of thousands of contracts active in the typical large enterprise, monitoring every contract for revenue leakage and noncompliance has been considered cost prohibitive.

The Solution

Stop Revenue Leakage Before It Starts—with AI-Driven Contract Intelligence

With the rise of generative AI and intelligent agents, businesses no longer have to accept contract leakage as inevitable. Icertis empowers organizations to extract critical payment and compliance terms from contracts across the enterprise and seamlessly connect them to transactional systems like ERP, ensuring every contract performs to its full potential. AI agents can automatically take action on those terms—whether it’s notifying a supplier of an overbilling or sending reminders for compliance documentation—reducing manual effort and response time. All of this is managed through a centralized platform, enabling real-time monitoring of contract performance and delivering unprecedented visibility across customer and supplier engagements.

Icertis uses AI, AI agents, and enterprise integrations to match operational and transactional documents with their governing contract terms and reconcile them. By matching and taking necessary follow-up actions, it ensures the full realization of each contract's business impact.