Icertis and SAP deliver Contract Intelligence embedded in SAP solutions with one UX and out-of-the-box integrations.

Contract Operations

Efficiently Manage Contracts from Creation to Expiration with Best-in-Class CLM

Learn why 33% of the Fortune 100 trust Icertis to accelerate contracting across their enterprise while driving compliance and performance.

Make Contracting Easy for the Entire Workforce

At a typical organization, one-third of all employees are involved in the contracting process. For most of these users, contracts are not their main job—but when they need one, they can’t be bogged down because they use the wrong contract template or send a draft to the wrong email address.

With Icertis CLM, users from across the organization, be they in sales, procurement, finance, or legal, experience the ease-of-use of step-by-step guided workflows for any contract scenario. No more searching around for the right template or ambiguity around who should approve a contract. It’s all there in the system. Post execution, users can easily find all active contracts for reference via simple search, and set up push notifications on milestones like renewal or expiry. All of this can be done without the support of expensive legal resources that are better used on high-value tasks.

End-to-End Capabilities

Value Delivered at Every Step of the Contract Lifecycle

Contract request

Automate role-based workflows that enable users from across the enterprise to request contract initiation with the click of a button - enabling light users to follow defined contracting processes without needing to navigate through more advanced features.

Contract creation

Accelerate and optimize contract creation with dynamic clause control and intelligent integrations that puts AI at the fingertips of your entire organization. Empower your teams to draft contracts within the systems they use every day (e.g., Salesforce, Microsoft Word) while ensuring that the right language is pulling into the right agreements.

Contract negotiations

Eliminate friction from the negotiation process for better business outcomes. Make informed negotiation decisions and revisions based on contract playbooks and precedents. Accelerate the negotiation process guided by pre-approved clause language, fallback positions, and escalation paths that align with commercial objectives and risk appetites.

Contract approval & execution

Define approval matrixes that ensure proper oversight of contracts based on commercial and risk thresholds (e.g., require finance department review of any contract over a certain dollar value). Then, make execution easy with integrated eSignature tools, including Adobe Sign, DocuSign, and more. 

Ongoing contract management

Stay ahead of contract milestones and regulatory changes with a 360-view across all active contracts in the enterprise. Avoid unwanted renewals or expiries and execute bulk amendments to stay aligned with new internal or external rules.

Featured Case Study

“Icertis has allowed Microsoft to simplify our contracting motions. All 220,000 employees can act as procurement agents and seamlessly flow through our contracting workflows.”
Tom Orrison
Director of Legal Operations for Microsoft CELA

Robust Capabilities for Those Who Need It

For contract managers who need more advanced capabilities, Icertis is the obvious choice in the market. Icertis is enterprise-grade, meaning contract administrators can model any contracting process in the organization, including complex contract relationships (e.g., connecting SOWs to MSAs), at scale.

Legal operations teams can build and maintain robust clause and template libraries to reduce legal-review overhead, and automate playbooks with fallback language to drive consistency at the negotiation table. All the while, the Icertis platform generates and harvests data about what’s going on across the contracting portfolio, fueling powerful dashboard capabilities that provide real-time and historical looks at key performance indicators and trends that directly impact business performance and risk.

Robust contract governance

Rationalize contract templates across the business and keep them updated with the latest regulatory and commercial requirements with a central, cloud-based clause and template library.

Advanced negotiation playbooks

Provide contract negotiators guidance on all redlines, including nonnegotiable clauses and fall-back language to bring consistency, performance, and compliance to the redlining process.

Powerful dashboards and reporting engines

Get a global view of how contracts and contract processes are performing. Build a customer dashboard to understand where contract bottlenecks are occurring, track obligation fulfillment, and other contract KPIs that matter to the business.

This enterprise contract data also sets the stage for more advanced contract intelligence capabilities like advanced AI analytics, enterprise integrations, and automated intent realization. Learn more about Analytics AI and Contract Performance.

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AI Applications for Optimized Negotiations and Risk Management

NegotiateAI

Negotiate Fast, Smart, and Secure

Effortlessly review contracts against playbooks and prior precedents to reduce risk, optimize for value, and improve outcomes.

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RiskAI

Assess Risk with Enterprise-Grade AI

Enhance contract management with proven AI that enforces corporate compliance standards, identifies risks early, and enables bulk contract analysis.

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Key Trends in Contracting

The 2025 State of Contracting Report

30+ data points on how contracts are shaping profitability, risk management, and operational efficiency in the year ahead.

Read Now

The Best of Both Worlds

Icertis Simplifies and Secures Contract Management with Enterprise Control

Streamlined Contract Operations

With flexible, rule-based contract generation and self-service contracting, and intelligent negotiation and seamless contract execution, supported by powerful collaboration tools, you can efficiently manage the complete contracting lifecycle to reduce cycle times, increase negotiation effectiveness, and manage contracts at scale.

Comprehensive Governance & Compliance

With Icertis, you can ensure standardized, rule-based content based on approved templates and contract relationships, while intelligent contract negotiation tracking and dynamic approval workflows guarantee nothing gets approved without the right review. Proactively identify, assess, and manage all contract risks and ensure the fulfillment of contractual obligations based on proactive insights from Icertis’ powerful compliance tools.

Trusted by the Global 500