NEW REPORT: The State of CLM and AI-Powered Contract Intelligence

Icertis Obligation Management

Reduce risk, realize value, and improve compliance with contract obligation management at the enterprise scale.

The Challenge

Traditional Contract Obligation Management Exposes Businesses to Risks and Revenue Leakage

Ensuring contracts perform to their full potential requires contracting parties to fulfill all their obligations. Non-compliance not only hurts performance but also exposes businesses to substantial risks, including reputational damage, financial loss, and soured partner relationships; in extreme cases, non-compliance can even jeopardize business continuity. According to a World Commerce & Contracting study, the average company “leaks” over 9% of its revenue annually due to contractual compliance issues.

Here are some key challenges that leaders at enterprises face when it comes to contractual obligation management 

  • Manual discovery of obligations is cumbersome
  • The absence of a consolidated system for obligation management hinders timely action
  • Lack of visibility and insights into obligation fulfillment adversely impacts compliance and governance

The Solution

Icertis Obligation Management Application

Built on top of the Icertis Contract Management (ICI) platform, Icertis Obligation Management enables full lifecycle management of all contract obligations tailored to company-specific rules, leading to better business outcomes without any code-level intervention. The application enables businesses to effectively standardize the contractual compliance process with capabilities to discover, operationalize, and track obligations.

Using the Icertis Obligation Management Application, businesses can:

  1. Leverage Icertis ExploreAI, a combination of large language AI models and Icertis proprietary AI models, to quickly discover and confirm obligations and entitlements included in a contract for both parties.
  2. Configure customized obligation workflows to triage, fulfill, and track the obligations of various categories (e.g., SLAs, financial, governance, etc.)
  3. Use obligation libraries to seed any regulatory & compliance obligations along with contractual obligations. E.g. GDPR, ESG, etc.
  4. Leverage obligation performance metrics to initiate appropriate consequent actions, including renegotiating vendor contracts based on supplier obligation fulfillment or issuing rewards for SLA compliance.

Featured Case Study

“As one of the world’s leading professional services companies, it is critical we closely manage the obligations enshrined in our contracts,” said Frank Marty, Global Head of CLRM at Cognizant. “Understanding and fulfilling our commitments to customers and realizing the full value of our entitlements is critical to successfully delivering shareholder value. The ICI Obligation Management app will positively impact our bottom line.”

Read the Customer Story

The Benefits

Reduce Risk and Realize the Full Value of Your Contracts

GenAI-Assisted Obligations Discovery

Operationalize contracts quickly post-execution with Generative AI-assisted obligations discovery

Contract Governance

Set up effective contract governance with measurable objectives

Contract Compliance

Significantly reduce risks by complying with all contractual obligations

Manage Entitlements

Realize the full value of contracts through the better measurement and management of entitlements and commitments

Track Counterparty Obligations

Maximize revenue by recovering financial compensation for unfulfilled counterparty obligations or unclaimed credits

AI-Assisted Insights

Leverage insights for better outcomes in contract negotiations, renewals, and other business decisions

Next Steps

Explore Icertis Contract Intelligence

Icertis Contract Intelligence

Standardize, streamline, and automate every contract – everywhere

Transforming contracts into structured, connected, and on-demand data is just the beginning. Discover the power of intelligent contract creation, automation, and insights to realize the full intent and maximize the value of every contract, clause, and obligation across the enterprise.

Explore Icertis Contract Intelligence

Icertis Copilots

Accelerate your business with generative AI. Safely.

Icertis Copilots deliver a step-change in contract efficiency and insights by responsibly harnessing the transformational power of generative AI to turn commercial agreements into interactive assets to drive your business forward. ​

Explore Icertis Copilots

Icertis ExploreAI

Bringing the power of generative AI to enterprise contracting, responsibly

Icertis ExploreAI is your next-gen AI-powered Contract Intelligence Partner, with generative, assistive, natural language capabilities that enable even greater customer value from unstructured and structured contract data, connected across the enterprise.  

Explore Icertis ExploreAI