Icertis and Microsoft Have a Deep and Meaningful Partnership That Propels Customers Forward

Icertis helps Microsoft transform their contracting to scale

Microsoft is driving simplicity and internal alignment on a massive scale by digitizing 1,200,000+ contracts with Icertis Contact Intelligence.

Challenge:

Microsoft’s legacy contracting system was not meeting their needs, leaving them with no way to unify contracts across the organization and gain the insights needed to manage risk.

Solution:

By choosing the ICI solution, Microsoft could simplify and digitize their contract management process. The implementation was completed in under 7 months—a task that the legacy system was unable to accomplish in three years.

Benefits:

• 1,200,000+ contracts migrated in 7 months
• Microsoft now can create new contracts at scale 100,000+ per year
• Reduced contract-creation time by ~50%
• Reduced contract issue resolution time by 25%

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Microsoft enabled Icertis to respond quickly to a global pandemic

When the COVID-19 situation began to unfold, Icertis began rapidly planning for their entire global workforce to transition to remote work. While the company had a robust business continuity plan in place, the entire workforce suddenly needing to work from home added a few complications that needed to be addressed:

Secure connections

Icertis implemented site-to-site and point-to-site VPN to secure remote access to resources and deliver a seamless end-user experience in less than one day.

Virtual computing

Azure Virtual Desktop Infrastructure (VDI) enabled high-bandwidth users to stay productive at home without connectivity or hardware limitations.

Seamless collaboration

The company fully transitioned to Microsoft Teams for all chats, meetings, calling, and collaboration. Icertis reports productivity improvement and, most importantly, a seamless transition during challenging times.

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