What Is Contract Intelligence?

A Smarter Approach to Contracts 

At Icertis, we "Power Contract Intelligence". 

But what is contract intelligence? 

Simply put, contract intelligence is the ability to transform contract data into actionable business rules—using AI and agentic workflows to interpret, optimize, and operationalize the agreements that govern every commercial relationship. 

With contract intelligence, companies can realize the full potential of every business relationship, because the intent of those relationships is correctly captured in the contract before it is signed, and then fully realized post-execution. 

Icertis pioneered this exciting approach to contracts in 2020 by combining best-in-class contract lifecycle management (CLM) capabilities with cutting-edge AI and deep integrations with other enterprise systems. Now, we are pushing even further with agentic workflows that deliver autonomous business processes at scale. 

Contract Analytics, Operations, and Performance 

Contract intelligence delivers value in three stages: contract analytics, operations, and performance. 

Contract Analytics

Understand and optimize your business contracts

Contracts contain critical business information, capturing what’s happened in the business in the past and what it’s committed to in the future. With AI-powered contract analytics, companies can search across contracts at scale and generate visualizations of contract data that help them interpret and make decisions. 

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Contract Operations

Efficiently manage contracts from creation to expiration

Efficient and effective contract authoring, negotiation, and approvals are critical to ensuring businesses capitalize on market opportunities while properly managing the risk inherent in any commercial transaction. With automated workflows and AI-powered risk detection and negotiation guidance, organizations can accelerate contracting processes while also reducing legal workloads, eliminating risk and improving commercial terms. 

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Contract Performance

Monitor and action obligations and entitlements

Companies lose millions due to overlooked contract entitlements like price adjustments, discounts, and rebates. Meanwhile, missed obligations create regulatory and commercial risk. By connecting contract data to transactional systems, contract intelligence enables companies to monitor contract performance in time so that nothing is overlooked. 

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Agentic Workflows: A Step Change in Efficiency and Performance

Agentic AI will supercharge contract intelligence. 

Generative AI and AI agents have introduced computation and inference capabilities that allow organizations to complete contract operational and performance tasks at a scale and rigor that was never possible before.  

Contracting agents can also work with other systems to ensure other automated processes across an enterprise always reference their governing contracts to ensure the agents are following “the rules of business” encoded in business agreements. 

In the agentic world, structured contract data becomes the foundation of a compliant, profitable, and ethical autonomous enterprise.

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As a leading provider of contract management software, Icertis is pleased to offer educational content on corporate contracting and related topics. This article is not legal advice, and any examples are illustrative only and should not be interpreted as Icertis product features or policies.