Our values-driven approach to ethical, responsible artificial intelligence

Why AI Is Critical for Contract Intelligence

Icertis was early to recognize the power of artificial intelligence applied to contracts and the contract management lifecycle. Our customers consistently report high satisfaction with our AI products, with outcomes including better business performance, better compliance, and better commercial partnerships.

We count among these customers some of the largest enterprises with rigorous IT security testing, due to Icertis’ thoughtful approach to AI, an overwhelming majority opt-in to allow their anonymized contract data to be used in the Icertis data lake.

Infusing FORTE into Our AI Practices

As we continue to innovate for our customers, we remain keenly aware of the increased responsibility and care that must be exercised to ensure that our use of AI and data is ethical and responsible.

The Icertis AI Policy encompasses a set of principles grounded in our FORTE values, coupled with a governance process to ensure we follow these principles as we design and deploy AI.  

Putting our principles to work

To make our policy actionable, we adhere to a process of Map, Evaluate, Mitigate.

Mapping entails applying what we know or have discovered about a given use case to the principles and the goals. We then evaluate whether we are achieving our goals or whether we need to take steps to mitigate.

Who’s responsible for Responsible AI

Every Icertian (as we call Icertis employees) is responsible for upholding our AI principles.

Administration of the policy and the Map – Evaluate – Mitigate is overseen by a cross-functional team Icertis’ executive leadership team:

These executives are joined by leadership from the product team to oversee our policy. Governance of the execution of our AI Policy also includes oversight from our Board of Directors, who approved this policy.