Welcome to Icertis Connect, an exclusive customer community
As an Icertis customer, you are part of a special community of innovators focused on driving digital transformation. As you move along in your journey, we hope you will take advantage of the events and programs we’ve built to help you be successful.
Icertis Contract Intelligence
Icertis Connect 2025
We’re thrilled to bring together our Contract Intelligence Community at Icertis Connect 2025, taking place in New York City on September 9-10. Join industry peers to network, collaborate, and exchange insights on contract intelligence. Don’t miss this opportunity to connect and problem-solve with experts in the field!
Connect Webinars
Our webinars help you make the most out of your Icertis investment. Tune in to hear our latest product innovation, tips and tricks, guest speakers, thought leadership, and more! If you can’t make the live event, register to view it anytime on-demand.
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From Complexity to Clarity: Why ALPLA Adopted AI-Driven Risk Analysis for Contract Excellence
Join us for an exclusive webinar featuring the Chief Legal Counsel at Alpla Group, and Icertis as he shares how AI-driven CLM enhances legal operations, mitigates risk, and drives efficiency.
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Product Release 8.7 webinar
Join us to see how Icertis 8.7 enhances the user experience and delivers capabilities that power deeper analysis, actionable insights, and automation at scale.
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Intelligent Contract Risk Management: How Krones Leverages GenAI for Smarter Decision-Making.
Join Icertis, Krones and Deloitte on one of the following dates, as they share their journey in transforming contract management using AI-powered solutions.
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Powering Enterprise-Wide Contracting Excellence
Join Icertis and KPMG on December 4 at 9:00am PT | 11:00am CT | 12:00pm ET to discuss the strategic advantages of implementing a Contract Center of Excellence.
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Maximize Contract Value with Icertis Obligation Management
Join us for an insightful webinar designed for Icertis customers to explore how Icertis Obligation Management can help your organization turn contract commitments into actionable outcomes.
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Getting Ready for Next-Generation Contract Lifecycle Management
With so much focus on improving contracting outcomes through technology, it is important to keep apprised of key trends in this exciting area of innovation.
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Vaillant's Contract Transformation Journey - From Static to Strategic
The transformation focuses on critical areas such as change management, adoption strategies, and overall vision.
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Unlock the Full Potential of Icertis: Join Our Exclusive Webinar on Best Practices!
Join this virtual event to delve into crucial best practices to ensure you are maximizing your Icertis investment.Our product experts have identified areas of the product to highlight to ensure you are using them to make the most of your Icertis investment.
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Don‘t let contracts drive you nuts! The Grünenthal way to a global contract lifecycle intelligence
Join Grünenthal to hear how they are transforming contracts into a competitive advantage. Tune in to learn how Grünenthal, a leading German pharmaceutical company, has implemented Icertis to transform their contracts.
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Strategy, Process, and Technology: Supporting the continued shift to value-based care
Explore how Icertis, Microsoft, and PwC are helping healthcare providers use innovation and technology to support the shift to value-based care.
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Building an Intelligent Contracting Center of Excellence at Cognizant
Learn key insights from Frank Marty, Senior Executive & Global Head, Contract Lifecycle Risk Management at Cognizant, as he reviews how a Center of Excellence (COE) can be a vital component of any organization that wants to realize digital transformation across its business.
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SAP + Icertis: Connecting Advanced Contract Intelligence to Core Business Processes
Learn how integrated technology from SAP and Icertis helps you shorten turnaround times, reduce risk, gain end-to-end contract visibility and control, and realize the full intent of your agreements.
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Product Deep Dive: How Icertis and SAP are Delivering Integrated Value through Contract Intelligence
Icertis and SAP are coming together once again to offer you a deep dive into the integrated Icertis-SAP technologies and bring forward use cases on how Contract Intelligence can power the Intelligent Enterprise.
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8.6 Product Release
With the Icertis 8.6 release, we continue to drive contract intelligence across the enterprise with deeper analysis, actionable insights, and automation at scale.
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8.5 Product Release
Join us as we showcase the latest features of Icertis Contract Intelligence 8.5 (ICI 8.5). This release introduces enhancements aimed at optimizing operational efficiency and furthering the use of Gen AI in contracting.
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8.4 Product Release
Learn how to benefit from a more seamless user experience, work smarter with efficient business processes and new data insights, improve compliance through automated tracking of obligations, as well as gain a competitive edge with improved AI.
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8.3 Product Release
With a continued focus on delivering usability through improvements to the platform’s functionality and the user interface, this release features upgraded AI capabilities, self-service configurations, and business applications.
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8.2 Product Release
The Icertis 8.2 significantly enhances the Icertis Contract Intelligence (ICI) platform. This release continues to deliver on our commitment to transform contracts into strategic business assets by empowering our customers with powerful new capabilities for self-service and improved work efficiency. The latest release continues to upgrade existing AI capabilities and User experience.
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8.1 Product Release
The 8.1 release significantly enhances the Icertis Contract Intelligence (ICI) platform to offer an enriched user experience of its business applications, platform flexibility, and enhanced integrations, thus empowering users to perform and collaborate better.
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8.0 Product Release
With the 8.0 release, we are introducing the new ACE UX. The new user experience allows you to tailor your ICI experience to derive the maximum value, and improved efficiencies while surfacing additional data and contract insights.
Connect Resources
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Community
Join hundreds of Icertis customers in our online digital community. In this always-on channel, you can share success, crowdsource solutions to problems or talk about the weather! We welcome open, lively discussions!
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Champions
You are doing great things, achieving great results, and making a real difference for your organization and your customers. Let’s work together to tell your story and recognize your success. From a large stage to a small one, from public to private, we will work with you to customize co-marketing opportunities that work with your comfort level and company restrictions.
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Support
We are here to help! Request support, search our knowledge base, make a request or report a problem.
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Training and Certification
ICI Academy, with its innovative capabilities, reinvents the entire training experience. It offers easy-to-use, best-in-class courses. ICI Academy focuses on continuous upskilling and certification of its users across functional and technical tracks.