Welcome to Icertis Connect, an exclusive customer community

As an Icertis customer, you are part of a special community of innovators focused on driving digital transformation. As you move along in your journey, we hope you will take advantage of the events and programs we’ve built to help you be successful.

Connect Events

Join us for the next stop on our Connect tour where we will put you in the driver's seat of your digital transformation.



See you next year!

New York

September 7th, 2023

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September 27th, 2023

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San Francisco

October 26th, 2023

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November 2nd, 2023

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A City Near You

Spring 2024

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Connect Webinars

Our webinars help you make the most out of your Icertis investment. Tune in to hear our latest product innovation, tips and tricks, guest speakers, thought leadership, and more! If you can’t make the live event, register to view it anytime on-demand.

  • 8.4 Product Release

    Learn how to benefit from a more seamless user experience, work smarter with efficient business processes and new data insights, improve compliance through automated tracking of obligations, as well as gain a competitive edge with improved AI.

  • 8.3 Product Release

    With a continued focus on delivering usability through improvements to the platform’s functionality and the user interface, this release features upgraded AI capabilities, self-service configurations, and business applications.

  • Strategy, Process, and Technology: Supporting the continued shift to value-based care

    Explore how Icertis, Microsoft, and PwC are helping healthcare providers use innovation and technology to support the shift to value-based care.

  • Building an Intelligent Contracting Center of Excellence at Cognizant

    Learn key insights from Frank Marty, Senior Executive & Global Head, Contract Lifecycle Risk Management at Cognizant, as he reviews how a Center of Excellence (COE) can be a vital component of any organization that wants to realize digital transformation across its business. 

  • SAP + Icertis: Connecting Advanced Contract Intelligence to Core Business Processes

    Learn how integrated technology from SAP and Icertis helps you shorten turnaround times, reduce risk, gain end-to-end contract visibility and control, and realize the full intent of your agreements.

  • Product Deep Dive: How Icertis and SAP are Delivering Integrated Value through Contract Intelligence

    Icertis and SAP are coming together once again to offer you a deep dive into the integrated Icertis-SAP technologies and bring forward use cases on how Contract Intelligence can power the Intelligent Enterprise. 

  • 8.2 Product Release

    The Icertis 8.2 significantly enhances the Icertis Contract Intelligence (ICI) platform. This release continues to deliver on our commitment to transform contracts into strategic business assets by empowering our customers with powerful new capabilities for self-service and improved work efficiency. The latest release continues to upgrade existing AI capabilities and User experience.

  • 8.1 Product Release

    The 8.1 release significantly enhances the Icertis Contract Intelligence (ICI) platform to offer an enriched user experience of its business applications, platform flexibility, and enhanced integrations, thus empowering users to perform and collaborate better.

  • 8.0 Product Release

    With the 8.0 release, we are introducing the new ACE UX. The new user experience allows you to tailor your ICI experience to derive the maximum value, and improved efficiencies while surfacing additional data and contract insights.

Connect Resources

  • Community

    Join hundreds of Icertis customers in our online digital community. In this always-on channel, you can share success, crowdsource solutions to problems or talk about the weather! We welcome open, lively discussions!

    Join the community today!

  • Champions

    You are doing great things, achieving great results, and making a real difference for your organization and your customers. Let’s work together to tell your story and recognize your success. From a large stage to a small one, from public to private, we will work with you to customize co-marketing opportunities that work with your comfort level and company restrictions.

    Showcase your success

  • Support

    We are here to help! Request support, search our knowledge base, make a request or report a problem.

    Contact Support

  • Training and Certification

    ICI Academy, with its innovative capabilities, reinvents the entire training experience. It offers easy-to-use, best-in-class courses. ICI Academy focuses on continuous upskilling and certification of its users across functional and technical tracks.

    Get Training