Smurfit Westrock Unites Contract Management & Governance with Icertis

Challenge

Smurfit Westrock faced fragmented regional contract data, making risk identification and response difficult

As a global organization responsible for corrugated packaging and paper innovation, Smurfit Westrock faced the complexity of integrating with the legacy operations of Smurfit Kappa. A myriad of disconnected systems and disparate workflows across legal, procurement and other business units left the company with limited insights, collaboration and reporting. Without a unified framework, governance suffered and digital transformation stalled.

Solution

Icertis AI contract intelligence unifies and analyzes data in real time

Smurfit Westrock selected Icertis as its enterprise contract lifecycle management platform to enable governance, standardization and scalability. Key initiatives included:

• Establishing a monthly release-model process working with business partners and stakeholders.
• Automating contract approvals via e-signatures and integrating with the clause library for plug-and-play efficiency.
• Delivering real-time dashboards and contract analytics to leadership, tracking cycle times, contracts created and user adoption.

Benefits

Smurfit Westrock gained unified visibility, reduced risk, and faster value realization across the business

With Icertis in place, Smurfit Westrock has transformed its contract lifecycle management into a strategic, scalable capability. The company now enjoys:

• Faster contract cycle times and fewer manual interventions.
• Improved governance across merged entities and unified business units.
• Enhanced reporting, visibility and collaboration across legal, procurement and sales functions.