When Vertiv was divested from their parent company, Emerson Electric, they seized the opportunity to replace their legacy contract management system, Emptoris.
Not only was Emptoris soon to be sunsetted, but Vertiv reported poor visibility into its contracts, not knowing where they were or what they said. The RFP issued for the project included over 250 business requirements. By collecting all contracts in a single repository, the company hoped to create a more structured process around contract authoring, as well as improve control over the entire contract lifecycle.
The new system had to be easy to use, and needed the capability to manage contracts in eight different languages, including Chinese.