Chemonics works with partners and government agencies in more than 35 countries–each with unique contractual needs. As a result, Chemonics’ business units were investing an inordinate amount of time requesting, creating, and negotiating contracts, some of them hundreds of pages long.
The shortcomings in their contract management system were evident. Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems didn’t share critical information with the contract management system on funding, budgets or invoicing. Inaccurate reports made it difficult to comply with ever-changing regulations. Not surprisingly, administrative costs were high, and contract cycle times were slow.
Chemonics needed every user, regardless of their location, to be able to easily create a wide range of contracts, with greater speed and efficiency.