Icertis is trusted by these leaders.

logo Saltchuk color

At Saltchuk, we are focused on building the best family of transportation and distribution companies in North America. We chose Icertis’ enterprise-wide contract management system to help us achieve our goals and drive efficiency in our contracting processes.

logo norfolk southern color

Norfolk Southern’s new strategic plan is focused on Reimagining Possible – looking at every aspect of our business to find innovative ways to be more customer focused, more efficient, and a better value for our shareholders. We believe Icertis’ contract management platform will help our business processes keep pace with the fast-changing needs of our operations and customers.

logo Transurban color

The business loves Icertis. It is very intuitive to use, and it’s going to give us one single platform for the business to manage contracts over their entire lifecycle.

  • Kansas City Southern Lines logo
  • Norfolk Southern logo
  • Qantas logo
  • Saltchuk logo
  • Transurban logo

Transurban Chose Icertis to Transform Its Source-to-Contract Process

With the Icertis Contract Intelligence (ICI) platform, passenger and freight transportation companies can accelerate and optimize commercial relationships with their customers, partners and suppliers while improving compliance.

Common challenges.

Modern passenger and freight transportation companies compete in a heavily regulated business environment and rely on complex partner and customer programs to ensure quality service and loyalty. They also manage complex supply chains to procure the goods and equipment necessary to fulfill their mandate. And contracts underpin this entire industry.

If left unaddressed, these challenges have the potential to lead to dissatisfied customers, costly non-compliance, and higher procurements costs.

In working with some of the world’s largest transportation companies, Icertis has identified a number of common contracting challenges:

  • Fragmented contract management practices make compliance with government regulations difficult, especially in scenarios where multiple jurisdictions may come to bear
  • Public-private partnership scenarios carry increased scrutiny into business operations and corporate governance
  • Manual workflows and data entry make management of complex interlining agreements, loyalty programs and other ongoing commercial agreements time-consuming and error-prone
  • Purchasing and maintaining equipment like airplanes, locomotives and ocean-liners require complex supply chains, with purchase terms captured across thousands of contracts
  • A lack of integration between contracts and other systems hinders enforcement of terms that are contingent on market forces—such as the price of fuel
  • Legacy contracts dating back decades can be impossible to locate in case of a legal dispute

The Icertis solution.

Icertis has implemented Contract Lifecycle Management (CLM) solutions for some of the world’s largest transportation companies, leveraging the ICI platform combined with our powerful suite of applications.

While the ICI solution is ultimately configured for each customer, our CLM for transportation capabilities include:

Enterprise-wide Contract

management that gives companies centralized control over what clauses go into contracts across the world, ensuring compliance and providing deep visibility into active contract language in case of regulatory change

for managing partner and loyalty program contracts, which greatly reduces administrative overhead and eliminates need for double entry of data

with ERP, CRM, POS and other systems to allow for data to both “push” and “pull” into the contract management platform, automating enforcement of contract terms tied to commercial and market conditions

to enable companies to manage the entire source-to-contract process from the ICI platform, helping them get the best price and contract terms during negotiations and track warranties and other guarantees over the lifetime of the procured goods and material

and AI-assisted digitization of legacy contracts to enable companies to quickly search across thousands of documents so that no contract goes unfound

including full management and tracking of license agreements with tiered royalty structures based on country-specific sales and rebate agreements with distributors and pharmacy benefit managers

Icertis’ transportation solutions offer unmatched benefits across the entire enterprise. We handle all contract types, have integration adapters for other enterprise systems, and can ensure that companies continue to maximize the value of their contracts long after each one is signed.

See more resources.

  • Transurban Chooses Icertis to Transform Source-to-Contract Process1:57
    about a year ago

    Transurban Chooses Icertis to Transform Source-to-Contract Process

    Transurban selected the Icertis Contract Intelligence (ICI) platform as its contracting foundation.

    Watch Video
  • Icertis Contract Management for Transportation
    9 months ago

    Icertis Contract Management for Transportation

    Learn how leading transportation companies are accelerating business, protecting against risk, and optimizing relationships with Icertis Contract Management.

    Learn More
  • Industry Brief | ICI Accelerates Interlining Agreements
    about a year ago

    Industry Brief | ICI Accelerates Interlining Agreements

    Icertis can help your company streamline interlining agreements for faster execution and better outcomes.

    Learn More
  • The Forrester Wave™: Contract Lifecycle Management (CLM), Q1 2019

    The Forrester Wave™: Contract Lifecycle Management (CLM), Q1 2019

    In the latest Forrester report on CLM, the Icertis platform received the highest 5.0 score possible in 17 out of 22 current offering criteria–more than any other vendor evaluated.

    Learn More



Get started.

Improve your business in ways you never imagined.

Join one of our group demos.

Explore our CLM toolkit.

Take a contract risk assessment.

Map your CLM migration journey.

Join one of our group demos.

Explore our CLM toolkit.

Take a contract risk assessment.

Map your CLM migration journey.