Daimler Spearheads Digital Transformation of Contracting and Sourcing Process with Icertis

With the Icertis Contract Intelligence (ICI) platform, leading manufacturing companies are embracing contract-centric sourcing to lower costs, reduce supplier risk, and accelerate time-to-market.

Common challenges.

Modern manufacturers are grappling with rapidly evolving competition, dynamic global supply chains, and shifting regulations. In order to stay competitive, winning companies need to become more agile and stay close to both their customers and suppliers. And at the heart of each of these relationships is a contract.

Ultimately, we find that manufacturers face a broad set of contracting challenges that span sourcing, sales, and corporate contracts. If left unaddressed, these challenges have the potential to lead to higher procurement costs, costly non-compliance, and dissatisfied customers.

In working with some of the world’s largest manufacturers, Icertis has identified a number of common challenges:

  • Contract storage is fragmented across multiple departments and systems
  • Contracts are poorly integrated with critical ERP, CRM, and P2P systems, impeding compliance
  • The source-to-contract process is often fragmented, preventing effective supplier risk assessment and performance tracking
  • Sales and sourcing happen separately, without the tools to efficiently deliver the back-to-back contracting that is essential to ensure that proposals are designed effectively for new customers
  • Lack of visibility makes it difficult to track obligations and SLAs in “product-as-a-service” scenarios

The Icertis solution.

Icertis has implemented Contract Lifecycle Management (CLM) solutions for some of the world’s largest manufacturers, leveraging the ICI platform combined with our powerful suite of applications.

While the ICI solution is ultimately configured for each customer, our CLM for manufacturing capabilities include:

that surfaces contract insights and supplier performance data during the sourcing process

that drives cost reductions through competitive bidding, and then seamlessly initiates contracting

and monitoring capabilities, including integrations with third-party partners like Dun & Bradstreet

that ensures compliance with critical KPIs like SLA levels during the entire duration of each contract

such that large customer deals can be structured with all the necessary back-to-back contracting required to ensure profitability and on-time delivery

and SLA extraction and tracking enables shifts to product-as-a-service business models

Icertis’ manufacturing solutions offer unmatched benefits across the entire enterprise. We handle all contract types, have integration adapters for other enterprise systems, and can ensure that companies continue to maximize the value of their contracts long after each one is signed.

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