Icertis Advances Healthcare Solution with AI to Deliver Faster Time to Value for Providers

Icertis has launched the next generation of its contract intelligence solution for healthcare, combining Vera AI with industry-leading capabilities so providers can simplify physician contracting, strengthen supply chain performance, optimize payer agreements, and improve legal and compliance risk confidence to reinvest in patient care.

Designed by healthcare industry experts, Icertis for Healthcare Providers expands on the company’s proven contract intelligence platform with a built-in foundation of pre-configured contract types, associated agreements, and industry-specific terms and attributes that accelerate time to value. New advanced reporting, negotiation, and obligation management tools also enable health systems to minimize risks and capture savings opportunities while automating compliance at scale.

“Hospitals aren’t just centers for care – they are anchors of their communities. But with labor costs now accounting for more than half of total expenses and the medical cost trend climbing to nearly 9 percent, every dollar truly matters,” said Sundar Balasubramanian, SVP of Product Management, Icertis. “Generic contracting tools stop at visibility, but Icertis goes further with enterprise-grade integrations, AI-powered analytics, and advanced obligation management capabilities. Together with our partners, we’re enabling healthcare providers to reduce the physician onboarding time so they can focus on patient care, optimize payer contracting to reduce denial rates, and remain compliant with government regulations.”

Turning Challenge into Opportunity

Today’s healthcare providers face unprecedented pressures that threaten both operational efficiency and financial sustainability. Complex payer contracts often hide underpayments and missed reimbursements across service areas. In parallel, fragmented supplier agreements and decentralized management lead to overspending and weak vendor accountability, while departmental silos prevent visibility and informed decision-making. These challenges are compounded by manual processes that delay onboarding and compensation, alongside evolving CMS and HIPAA requirements that heighten compliance risks.

Icertis addresses these challenges with a domain-specific solution that integrates industry-trained AI, advanced analytics, and automated contract workflows to materially improve healthcare provider KPIs. With pre-built contract intelligence — spanning provider-specific agreements, attribute sets, and pre-defined data models – Icertis accelerates implementation to speed time to value and drive immediate, sustained business impact.

With Icertis, healthcare providers are empowered to achieve:

• Simplified physician contracting: Pre-configured payer, physician, clinician, and supplier contracts, automated fair market value validations, and integrations with credentialing systems simplify the entire physician lifecycle from onboarding through ongoing compensation management. This accelerates contract execution, ensures consistent regulatory compliance, and aligns performance metrics across multi-site health systems.
• Stronger supply chain performance: Centralized supplier agreement and clause library management, digitized workflows, smart authoring, and mass amendment capabilities reduce overspending, improve vendor accountability, and drive compliant purchasing practices to create immediate bottom-line impact.
• Optimized payer contracting: Vera Analytics enables providers to recover lost revenue by analyzing fee schedules in real time, identifying underpayments, and validating reimbursements across all payer relationships. Teams are positioned to negotiate better terms and safeguard margins through continuous performance tracking of supplier and payer contracts.
• Improved legal compliance and risk confidence: Enterprise-grade integrations, automated compliance checks, and instant access to contract histories help to reduce administrative overhead, minimize risk exposure, and strengthen audit readiness for legal teams.

Turning Insights into Impact

Trusted by more than one-third of the Fortune 100, Icertis supports many of the world’s leading healthcare, pharmaceutical, and life sciences organizations, including the AIDS Healthcare Foundation, Sentara Health, Stanford Medicine, and large academic and regional pediatric health systems across the U.S. These organizations rely on Icertis to capture meaningful value from contracts:

• Stanford Medicine projects $11.6 million in savings through rebate optimization and enhanced service credit realization.
• A top 10 pediatric health system increased payer yield by 48 percent by gaining visibility into contracts, aligning utilization with rates, and standardizing pricing in multiple payer contracts.
• Sentara Health accelerated broker proposals and improved insights by integrating Icertis with Salesforce, reducing risk exposure and supporting scalable growth without additional costs.

In a recent interview with Healthcare Purchasing News, Sree Duggineni, Vice President of Strategic Sourcing and Supplier Relations at Stanford Medicine explained, “The true return on investment of our new CLM system comes from the seamless integration between the AI-enabled CLM and ERP. The tool actively monitors contract performance in real time through tracking and verifying obligations, tiered pricing, rebates, and KPIs, without the need for extensive staffing. By automating the review process, we can efficiently manage thousands of contracts across multiple Stanford Medicine entities, each containing several clauses related to rebates, price breaks, early payment discounts, and performance-based incentives.”

Together, these outcomes highlight how Icertis is redefining contract intelligence in healthcare – helping providers turn complex contracting processes into measurable business impact. With Icertis, every contract becomes a strategic asset that drives financial and operational outcomes so providers can reinvest in patient care.

Learn more about Icertis for Healthcare Providers here